Raptor ID App Issues with Android Devices

28 September 2018 Published in HWI News

As of 09/01/2018, HawkWatch International's Raptor ID App is now free for Apple and Android devices.

The app is working with no problems on Apple devices (the app is coded in native Apple).

At this time, there is a known issue with the app on Android devices. The Cordova language the app is coded in for Android is having issues we are currently working through. An update was published on 09/25/2018 to resolve the video problems. However, many users are still experiencing structural issues that is not allowing the app to unbundle upon download. We hope to have a resolution to this issue in the coming weeks. Short fix is to work in the current Cordova language to find a solution; long fix is to recode the app in native Android language.  We will keep our followers updated on our website and via Facebook as news unfolds.

Thank you for your patience and support of our Raptor ID App.